Archive for April 24th, 2007

Hello Pete,

We wanted to inform you that we are planning to conduct routine maintenance to Google Calendar between 8AM and 9PM on Thursday, April 26th, 2007 . During this time, this service may be unavailable to some of your users. Please inform your users about this planned maintenance appropriately. We apologize for the inconvenience and appreciate your patience as we work to improve Google Calendar.

If you have any questions, you can contact the Google Apps Support team through the Google Apps Help center (http://www.google.com/support/a/).

Sincerely,
The Google Apps Team

Please do not reply directly to this message. Please contact us through the Google Apps Help Center (http://www.google.com/support/a/) if you have any questions.

Dear Pete,

Earlier an email was sent regarding your dudchenko.com Google Apps account, notifying you that we are planning to conduct routine maintenance to Google Calendar between 8AM and 9PM PDT on Thursday, April 26th, 2007 (3PM GMT on April 26th to 4AM GMT on April 27th). We understand that maintaining the highest level of reliability and uptime is critical to your organization and to your end users. Thus, we want to provide you with additional information about the upgrade and explain in detail the impact it may have on your users — specifically, that only a subset of your users will be affected, and only for a few minutes each.

Why are we doing an upgrade?
We are updating some of our servers as we continue to improve Google Calendar. This is a normal maintenance update, and as with all updates we look to minimize the impact to our end users.

How will this impact my end users?
The impact to your users should be minimal. Only a subset of your users should be affected by the upgrade. These users may have trouble accessing their Google Calendars for a short period of time, generally less than 5-10 minutes each.

Will Google Calendar be down from 8AM to 9PM PDT?
No. This is the window of time that the maintenance upgrade will take place. During this time some users will experience issues accessing their calendar, but only for a short period of time each.

As always, we continuously look to improve our communication with our administrators. If you have any feedback or any additional questions regarding this maintenance upgrade, please feel free to contact the Google Apps Support team through the Google Apps Help center (http://www.google.com/support/a/).

Sincerely,
The Google Apps Team

Please do not reply directly to this message. Please contact us through the Google Apps Help Center (http://www.google.com/support/a/) if you have any questions.